# Our Services | Weida Machinery · Design · Sample Testing · Installation · Support > Source: https://www.zjweida.net/en/service/ — clean markdown version for LLM readers. SERVICES Service & Support # From Requirements to Production Flexible or Turnkey New projects can be fully contracted; existing lines can buy single services as needed. Services cover natural rubber processing, plant fiber extraction, powder milling and juice extraction — every service available individually. 24-hour remote response 12-month machine warranty Long-term genuine parts supply Drawings kept 10+ years 02 Service Process ## How a Project Moves Forward Consultation → Design → Manufacturing → Installation & Training → Long-term Support 01 ### Consultation Feedstock / capacity / site / energy 02 ### Design Process + selection + 3D layout Sample testing inserted before design for fiber/milling 03 ### Manufacturing QC and dispatch 04 ### Installation & Training On site until qualified output 05 ### Long-term Support Remote response + parts Single machines about 45–60 days · Complete lines about 60–90 days (built to order) 03 Eight Services ## Eight Service Capabilities Every service can be bought individually or combined freely. 01 ### Sample Testing Unsure if the equipment fits your material? Verify before investing. Plant fiber · Powder milling 02 ### Design Feedstock, capacity, site mismatch — not sure how to configure the line. All four series 03 ### Custom Manufacturing Existing machine form does not match material / site / capacity. All four series 04 ### Installation & Training No plant experience — worried about wrong setup and commissioning. All four series 05 ### Equipment Upgrade Old line with high energy and low output — not sure where to improve. All four series 06 ### Spare Parts Stopped waiting for parts; remote delivery slow and costly. All four series 07 ### Export Logistics Overseas plant — packing, sea freight, documents are tedious. All four series 08 ### Full-line Turnkey Want everything at once, avoid multi-vendor coordination. All four series 04 After-Sales ## After-Sales Guarantee No worry of "bought it and nobody cares". 01 ### Response Remote response and video diagnosis within 24 hours of feedback; on-site engineers arranged when needed, arrival time per region and contract. 02 ### Parts Genuine parts with core spares in stock and worldwide courier; a technical archive per machine, drawings kept 10+ years. 03 ### Long-term Support Technical support, maintenance and parts continue after warranty; annual maintenance agreements for long-term customers. 04 ### Resident Engineers Overseas projects can have resident engineers guiding on site and training local teams. 05 Sample Testing ## Sample Testing · Verify Before Investing Applies to plant fiber extraction and powder milling equipment; rubber and juice machines are confirmed via on-site parameters. ① Send a Sample Ship the material sample to our Zhanjiang factory ② Engineers Run the Trial Full trial process at the factory ③ Confirm Parameters Output spec, capacity and process parameters confirmed one by one ④ Business Once verified, move to the commercial stage If shipping a sample is inconvenient, trial videos of similar materials and project cases are available. TRIED MATERIALS Materials tested (milling): carbon fiber · glass fiber · EVA · PET · PE · aramid · FRP — 14+ trial acceptance cases (as of 2026) ![Sample Testing · Verify Before Investing](https://www.zjweida.net/_astro/sample-testing.CqxYQEAi_1NzHmt.webp) ![Global Logistics & Delivery](https://www.zjweida.net/_astro/logistics.DUBlfshV_Z16IIgt.webp) 06 Global Delivery ## Global Logistics & Delivery * Full-container sea freight arranged with major logistics partners, covering major global ports; export packing and documentation supported * Delivered to 100+ countries and regions, focusing on major production regions such as Africa, Southeast Asia and South America, and covering European and North American markets 07 FAQ ## Flexible or Turnkey Do I have to buy a whole line from you? + No. You can buy single services — trial, drawings, installation, upgrade, parts, logistics — or any combination. Not sure if the equipment fits my material? + Plant fiber and milling support sample testing to confirm output before the commercial stage; trial videos of similar materials are also available. How fast is the response when equipment fails? + Remote response and video diagnosis within 24 hours; on-site engineers when needed, arrival time per region and contract. Can parts be supplied long-term? + Yes. Each machine has a technical archive, drawings kept 10+ years, and genuine parts are supplied long-term. What is the lead time? + Built to order — single machines about 45–60 days, complete lines about 60–90 days, subject to scheduling. What about payment terms? + Mainly T/T wire transfer; deposit and balance ratio agreed in the contract. Can I see existing projects? + References are available for Africa, Southeast Asia, South America, Europe and more. GET YOUR LINE PLAN ## Tell us your material and capacity needs andGet a Solution Proposal After submitting, our engineering team will review your material type and target capacity, then recommend equipment configuration and process solutions. * Direct contact with engineering team, no scripted replies * Process flow diagram · equipment list · 3D line layout * Sample trial before decision for fiber / milling equipment TEL+86-13531096220 WHATSAPP+86-13531096220 EMAILcon@weidajixie.net ADDRNo.2 Hengye Road, Guandu Industrial Park, Zhanjiang, Guangdong, China PROJECT BRIEF Material type \* Natural rubber (fresh latex / cup lump / scrap / raw sheet)Plant fiber (sisal / banana stem / ramie / pineapple leaf etc.)Milling materials (carbon fiber / glass fiber / FRP etc.)Pressing & dewatering (bamboo / lemongrass / forage / straw etc.)Other materials Target capacity \* Name / Company Contact \* Additional notes Information is used for proposal purposes only. Submit & Get a Proposal → Received — our engineering team will contact you soon